Terms & Conditions
Children discount policy applies for the ages between 4-12 for most of the tours and excursions. Infants up to 4 years travelling in baby seat/booster without charge . For more info please ask your hotel reception or visit our website. Procedures The travellers are obligated to show and hand the documents and vouchers of the prepaid excursions during pickup.
PickUp Points and Times
Date of departure, pick up and drop off times are subject to change due to unforeseen circumstances. At the unlike event of such incident you will be contacted by email or phone prior to departure.Travellers should proceed at the pickup point at least 10 minutes before departure time. Travellers should stay together with the rest of the tour members at all times. Separation from the group or latecomers can result in being left behind, lossing the rest of the excursion and bearing extra charges that will not be entitled to claim any refund whatsoever from Filos Travel.
Travellers are covered by liability insurance for the duration of the tour. Direct or consequential loss of personal belongings are not coverd from the insurance. Filos Travel cannot be held responsible for injury, loss or damage due to force majeure.
Change of vehicle might be required in order to save time during pickup and dropoff, avoiding traffic and delays.
The transfer of small-sized animals to 7kg is permitted by Filos Travel in special imensions baskets of 50x40x70cm and only in the passenger compartment. The responsibility for their supervision throughout the duration of the trip (food, water, shadow, tranquillity) is of their owners.